Doctor Experience
Empowering healthcare professionals to deliver exceptional patient care. From managing appointments to conducting telemedicine consultations, our platform gives doctors everything they need to run a modern medical practice—whether independently or as part of a clinic.
Your Practice, Modernized
Medicine is evolving rapidly, and so are patient expectations. Today's patients want convenience, accessibility, and quality care—all at their fingertips. As a doctor, you need tools that help you meet these expectations while maintaining the high standards of care you're committed to.
Shakhsne was built with doctors in mind. Whether you're running your own independent practice, working with multiple clinics, or just starting your medical career, our platform adapts to your needs. Spend less time on administration and more time doing what you do best—healing patients.
Creating Your Professional Profile
Present yourself to patients with a compelling doctor profile
Your Digital Medical Identity
Your profile is often the first impression patients have of you. It's where they learn about your expertise, read reviews from other patients, and decide whether you're the right doctor for their needs. A well-crafted profile can significantly increase your patient bookings.
Start by sharing your story—your medical journey, your specializations, and what drives your passion for healthcare. Patients connect with doctors who feel human and approachable. Add your qualifications, years of experience, and any special certifications that set you apart.
Don't forget to upload a professional photo! Studies show that profiles with photos receive significantly more appointment requests than those without. A warm, professional image helps patients feel comfortable before they even meet you.
Profile Elements
Schedule & Availability Management
Take control of your time with smart scheduling tools
Design Your Perfect Week
Every doctor has their own rhythm. Some prefer packed mornings with a quiet afternoon for paperwork. Others like to spread appointments throughout the day. Our scheduling system is flexible enough to accommodate any work style, giving you complete control over when and how you see patients.
Weekly Schedule
Define your working hours for each day of the week. Set different hours for different days—perhaps longer hours on weekends when working patients are more available, or half days on Fridays for personal time.
Time Slots
Break your day into appointment slots. Configure slot duration based on appointment type—15 minutes for quick follow-ups, 30 minutes for new patient consultations, or custom durations for specialized procedures.
Break Times
Block off time for lunch, prayers, administrative tasks, or just a breather between appointments. These blocked slots won't appear to patients when they're booking, protecting your personal time.
Vacation Mode
Planning time off? Block entire date ranges when you'll be unavailable. The system automatically prevents bookings during these periods and can notify existing patients if needed.
Working with Multiple Clinics
Many doctors today don't practice at just one location. You might split your time between a private practice, a hospital, and one or more clinics. Our platform understands this reality and makes multi-location scheduling seamless.
When you join a clinic through our invitation system, you can maintain separate schedules for each location. Patients booking through a clinic will only see your availability for that specific location. Your independent practice schedule remains completely separate.
Use different consultation fees for different clinics based on your arrangement with each. The clinic fee structure is completely customizable, allowing you to optimize your earnings while remaining competitive.
Managing Patient Appointments
From booking to completion, handle every appointment with ease
When a New Appointment Arrives
When a patient requests an appointment with you, you're in control. Each new booking starts in a pending state, waiting for your review. You can see the patient's details, their reason for visit, and any notes they've provided.
Confirm
Accept the appointment and add it to your schedule. The patient is notified immediately and receives reminders as the date approaches.
Suggest Alternative
If the requested time doesn't work, suggest different slots. This keeps the conversation going instead of a flat rejection.
Decline
If you can't take the patient, decline gracefully. You can optionally refer them to a colleague who might be better suited.
Conducting the Consultation
When appointment day arrives, our platform supports you whether the patient is walking into your office or connecting from across the country. The consultation experience is designed to be smooth and professional in either scenario.
In-Clinic Visits
When the patient arrives at your clinic, you can see their full history right on your screen—past visits, prescriptions, test results, and notes from previous consultations. Everything you need is at your fingertips.
After the consultation, mark the appointment as completed with a single tap. The system automatically handles billing, updates records, and prompts you to add any notes or prescriptions.
Telemedicine Sessions
For video consultations, both you and the patient receive a "Join Session" button when it's time. Our HD video platform is built specifically for medical consultations, with crystal-clear audio even on slower connections.
The same patient information is available during video calls. You can review records, make notes, and issue prescriptions—all while maintaining eye contact with your patient.
Handling No-Shows
We understand how frustrating it is when patients don't show up. Your time is valuable, and empty slots cost you money and could have helped another patient. Our system helps minimize no-shows through reminders, but when they do happen, we help you manage them fairly.
When a patient doesn't appear for their confirmed appointment, you can mark it as a no-show. This increments their no-show count, which is visible to you (and other doctors) when they try to book in the future. Patients with multiple no-shows can be automatically blocked from making new bookings.
Automatic Protection: Patients with 3 or more no-shows are blocked from booking. This protects doctors from repeat offenders while maintaining a fair system for everyone.
Telemedicine & Virtual Care
Reach patients anywhere with professional video consultations
The Future of Healthcare is Here
Telemedicine isn't just about convenience—it's about expanding access to healthcare. Patients in remote areas, those with mobility challenges, or simply busy professionals can now receive quality care without the time and expense of traveling to a clinic.
Our telemedicine platform is designed specifically for medical consultations. Unlike general video calling apps, we provide HIPAA-compliant security, stable connections even on mobile networks, and integration with your patient records and prescription system.
Enable telemedicine on your profile and set your virtual consultation fee separately from in-clinic visits. Many doctors find that offering both options significantly increases their patient base while providing a better work-life balance.
Telemedicine Benefits
Digital Prescriptions
Create, send, and track prescriptions electronically
Paperless Prescriptions
Gone are the days of illegible handwriting and lost prescription slips. Our digital prescription system lets you create professional, clear prescriptions that patients can access anytime from their phone.
When you create a prescription, simply select medications from our comprehensive database, specify dosages and frequencies, and add any special instructions. The prescription is instantly sent to the patient's app and saved to their medical record.
Patients love the convenience—no more losing paper prescriptions or struggling to read what was written. They can show the digital prescription to any pharmacy, and many pharmacies accept our electronic format directly.
What You Can Include
Patients receive automatic reminders 30 minutes before each dose, helping improve medication adherence and treatment outcomes.
Lab & Imaging Orders
Request diagnostic tests and imaging studies for your patients
Seamless Diagnostic Ordering
When your patient needs blood work, X-rays, or other diagnostic studies, you can order them directly from within the platform. Results are automatically attached to the patient's medical record and you're notified as soon as they're ready.
Network Labs & Imaging
Send orders to any laboratory or imaging center registered on Shakhsne. Browse available providers, compare services and pricing, and choose the best option for your patient.
- ✓ Search by location, services, or rating
- ✓ View test catalogs and pricing
- ✓ Track order status in real-time
- ✓ Receive results directly in patient records
Clinic Labs & Imaging
If you work at a clinic that has its own laboratory or imaging center, orders can flow directly to those in-house facilities. Faster turnaround, streamlined workflow, and integrated billing.
- ✓ Priority processing for clinic patients
- ✓ Integrated with clinic workflows
- ✓ Unified billing through clinic
- ✓ Direct communication with lab staff
Types of Orders You Can Create
Both you and your patient receive push notifications when results are ready. Critical or urgent findings are flagged immediately so you can take prompt action.
Patient Communication
Stay connected with patients through secure messaging
In-App Chat
Patients often have questions between appointments—about medications, symptoms, or just seeking reassurance. Our secure chat system allows them to reach you without the formality of scheduling a full consultation.
Messages are delivered in real-time through WebSocket technology, so conversations feel natural and responsive. You can see when messages are delivered and read, just like modern messaging apps.
- ✓ Sent - Message delivered to server
- ✓✓ Delivered - Received on patient's device
- ✓✓ Read - Patient has opened the message
Secretary Support
You don't have to answer every message personally. If you work with a secretary or assistant, you can enable secretary chat access. This allows your staff to handle routine inquiries, schedule changes, and administrative matters on your behalf.
Patients always know when they're speaking with your secretary versus speaking directly with you—messages are clearly labeled. You maintain oversight of all conversations and can jump in whenever medical expertise is needed.
You control chat settings in your profile. Enable or disable chat entirely, or specifically allow/disallow secretary access. Settings can be changed at any time.
Performance & Analytics
Understand your practice through data
Knowledge is power in any profession, and medicine is no exception. Our analytics dashboard gives you insights into your practice patterns, helping you make informed decisions about scheduling, pricing, and patient care.
Ready to transform your medical practice? Join thousands of healthcare professionals who trust Shakhsne to connect with their patients.
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